Winter Collection Now Live — Leather Jackets, Wallets, Belts & Shoes
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Exchange and Returns Policy

In short: if a regular G7 Leather product arrives with a manufacturing fault, we exchange it. The product must be in new, original condition. Custom orders cannot be exchanged.

What we exchange

We exchange regular (non-custom) jackets, wallets, belts and shoes that have a manufacturing fault, such as a stitching defect, a faulty zip or a flaw in the leather. You will receive the same product as a replacement.

Conditions

  • Tell us about the fault within 7 days of delivery.
  • The product must be in new, original condition: unworn, unwashed and unaltered, with all tags and packaging.
  • The fault must be a manufacturing fault, not damage caused after delivery.

What we cannot exchange

  • Custom and made-to-measure orders, including bulk orders made to your specification. Because these are made for you, they are final.
  • Products that have been worn, washed, altered or damaged after delivery.
  • Change of mind or wrong size choice on regular products. Please check our size guide or message us before ordering and we will help you choose.

How to request an exchange

  1. Call or WhatsApp us at 0316 2943443 with your order number and clear photos of the fault.
  2. We check the photos and confirm the exchange.
  3. Send the product back in its original packaging as we advise.
  4. Once we receive and check it, we send your replacement.

Questions

Call or WhatsApp us at 0316 2943443, or email leathergseven@gmail.com, Monday to Saturday, 10:00 to 19:00. See also Delivery and Cash on Delivery.